Created by Lajos Kesztyus on 27. Okt 2017
- Presenter: Harald Eberling
- Human brain is built up on survival (e.g.: tiger)
- 3 big areas:
- Reptiles
- Mammals
- Pre-frontal cortex
- Social survival: neuroscience vs Maslow: social needs are as important as food
- Social pain is physical pain: the same part of the brain is active
- Social brain: brain is a social organ, that’s why we are able to “read minds”
- Our brain has a radar (that works also in social situations):
- Threat (Adrenalin, Cortisol): no engagement
- Reward (Serotonin, Oxytocin): engagement, performance – to have a high performing team, you need to build trust!
- Emotional bank account, the currency is trust
- SCARF:
- Status: Relative importance to others
- Certainty: we want to know what’s going on, being able to predict the future
- Autonomy: sense of having a choice to control our life
- Relatedness: we want to be connected: we look for similarities – try to be in the group
- Fairness: emotional decision if somebody treats us fair or not, perception of fair exchange
- Note: Even if you criticize people, be sure that the relationship is not broken!
