Inhalt : Cynefin model

• Presenter: Ricardo Zamora
• Cynefin means:
  • Literally: habitat or place
  • It carries with it a sense of rootedness—temporal, physical, cultural or spiritual
  • “The place where the knowledge is” – Ricardo’s explanation
• Sense making framework: enable managers to identify how they perceive situations, and to make sense of their own and other people's behavior.
• We can divide everything around us:
  • Disorder
  • Unordered: complex, chaos
  • Ordered: complicated, simple

Image from Wikipedia

• The model offers five decision-making contexts or "domains": simple, complicated, complex, chaotic, and disorder
• Simple:
  • C->E: Cause and effect
  • Easy to understand: everything happens the same way over and over again
  • We have a global optimum
  • E.g.: walking the stairs
• Complicated:
  • C----->E: Still cause and effect, however you need to put effort in understanding it: analysis
  • Expert mindset: To understand the relation between the cause an effect you need an expert
  • We have a local optimum
  • E.g.: broken computer
• Complex:
  • (C,E): there’s no idea what’s the relationship between cause and effect
  • You can only explain things going backward, but not going forward, because there are a lot of options
  • It’s all about the network: the connections are not linear, so a small activity on one part of the network can have a big impact somewhere else
  • Stories help us seeing the patterns
  • E.g.: social movements
• Chaos
  • C!=E: There’s no perceivable relationship between cause and effect
  • The things you need to do is take action: when we are here we need to move quickly to any other domain – quick decisions
  • Innovation can come from this + high sense of urgency -> Define the boundaries so people know how to move
• Disorder:
  • In the middle there’s disorder
• Chaos->Complex->Complicated->Simple: standardization
• Complex->Complicated: systematization – but here you can lose people